In 2019, the City Commission reactivated the Communication Committee, which began meeting regularly to review methods and purposes of communication, this time expanding the work beyond emergency situations to assess and evaluate City communications year-round. The Commission would like the Committee to make recommendations on how to improve the City's communication effectiveness.
Also in 2019, the City engaged the communications firm Your:People to assist City staff and the Communication Committee. A Communications Audit was prepared, and the Communication Committee has been reviewing its recommendations and making changes to the City’s communication strategy. During the fall of 2020, the Committee conducted a communication survey of residents to assess the City’s communication effectiveness and determine how best to meet resident needs.
2020 Communication Audit
2020 Communications Survey Executive Summary
Communications Committee Members (7 members)
Commission Liaison: Mayor Paul
Staff Contact: Bridget Levine